People Management have written the following article relating to findings released today from research carried out by the Chartered Management Institute and Penna along with Henley Business School. They found a strong link between management abilities and organisational performance. Only 39 per cent of managers in low performing businesses thought their line managers were effective, compared to 80 per cent in high performing organisations.
Accredited learning and qualifications were rated by survey participants as having the best impact on management performance, yet the majority of organisations relied on short courses and on-the-job experience as their main training method.
Does this explain why we have been experiencing an upturn in qualifications? In such a volatile business environment organisations are experiencing the benefits and those completing the qualifications feel more motivated, have higher performance levels and something to show for their efforts.
Read the full article: http://tinyurl.com/7tjk3tn
Consultancy clients and delegates from courses often ask for examples from 'real life' or additional source material. It's my aim to use this blog to continue supporting my clients, groups and anyone passing through, as part of their development process.
Tuesday, February 28, 2012
Thursday, February 16, 2012
No Room for Loafers
The virtues of team work for the individual, the team and of course the organisation are well documented: offering a sense of belonging, cohesion and well-being. High performing teams, work seamlessly together, putting the maximum effort into the task in hand and minimising the levels of energy expended on themselves and their personal anxieties (Tuckman).
Research undertaken by the Tavistock Institute relating to group size and dynamics indicated that the optimum size for a group is between 2 and 6, with groups between 7 and 12 starting to require stronger leadership and role allocation.To achieve the advantages that come with synergy, sometimes described as 1+1 = 3, many organisations have re-structured into teams, often led by a team leader and with the expectation that individual and group performance levels will increase, and in many cases it does.
But will performance levels automatically remain high within a group?
At the start of the last century a French agricultural engineering professor, Max Ringlemann identified a social phenomenon which he observed over and over again. What he detected was that collective group performance regularly reduced when compared with their individual efforts. In other words exactly the opposite of the synergistic effect.

This phenomenon has been termed ‘social loafing’. To quote a Billy Connolly joke: "There were 400 Clydeside dockyard workers pulling on a rope. When the rope snapped, no one fell over".
So when organisations are putting together a dedicated team, taking synergy and social loafing together, underpinned by the Tavistock’s work on group size means that performance is likely to be optimal with a small enough group to ensure that everyone has to work hard to achieve the end result, and not so many that there is any scope for ‘loafing’.
That sounds to me like 6.
Wednesday, February 1, 2012
Soup of the day
A really good insight into an engaging style of leadership. Doug Conant CEO of Campbells soup is interviewed about the ways in which he approaches staff engagement. http://blogs.hbr.org/video/2012/01/get-your-employees-engaged.html
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